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The Role of Packaging in Brand Perception

  • Writer: Devin Chohan
    Devin Chohan
  • Sep 28
  • 3 min read

In an era where consumers are increasingly concerned about environmental impact, sustainable packaging is no longer just a trend; it’s becoming an expectation. How you package your food or drink product can significantly influence your brand's perception and even its marketability.


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Why Sustainable Packaging Matters: Sustainable packaging refers to packaging that has a reduced environmental impact, whether through the use of recyclable materials, biodegradable options, or simply by reducing the amount of material used. Consumers are more eco-conscious than ever, and many are willing to pay a premium for products that align with their values. By choosing sustainable packaging, you’re not only appealing to this growing consumer base but also contributing to the global effort to reduce waste and pollution.


Selecting the Right Materials: When it comes to sustainable packaging, material choice is critical. Options like recycled paper, plant-based plastics, and biodegradable materials are popular, but each comes with its own set of challenges. Recycled paper may not be as durable as virgin paper, and plant-based plastics, while eco-friendly, may not always be as effective in preserving product freshness. It’s important to weigh the pros and cons of each material in the context of your product’s needs.


Balancing Sustainability with Functionality: While sustainability is important, it shouldn’t come at the cost of functionality. Your packaging needs to protect the product during transit, ensure a long shelf life, and be user-friendly. Some sustainable options may compromise these aspects, leading to product damage or spoilage, which can ultimately harm your brand’s reputation. It’s crucial to strike a balance between sustainability and practicality.



Just Drink Bubble Tea - Devin Chohan
Just Drink Bubble Tea - Devin Chohan

Pros:

  • Positive Brand Image: Eco-friendly packaging can significantly enhance your brand's reputation, particularly among environmentally conscious consumers.

  • Regulatory Benefits: Some regions offer incentives for sustainable packaging or have regulations that favour eco-friendly materials.


Cons:

  • Higher Costs: Sustainable materials can be more expensive than traditional options, impacting your profit margins.

  • Supply Chain Challenges: Sourcing sustainable materials can be complex, potentially leading to longer lead times or supply chain disruptions.



Common Mistakes and Misconceptions:


The Role of Sustainable Packaging in Brand Perception

Common Misconceptions:


  • Greenwashing: One of the most prevalent misconceptions is that simply labeling a product as "eco-friendly" or "sustainable" is enough to attract consumers. However, consumers today are more informed and skeptical of such claims. This phenomenon, known as greenwashing, can backfire if consumers perceive the brand’s sustainability efforts as inauthentic. A survey by IBM found that 71% of consumers indicated that they are willing to pay a premium for sustainable and environmentally responsible brands, but they also expect transparency and accountability .


    Real-Life Example: A notable case is that of Coca-Cola’s "PlantBottle" packaging. Initially touted as a major breakthrough in sustainable packaging, the bottle was made of 30% plant-based materials. However, environmental groups criticized the company for exaggerating its eco-friendliness, as the remaining 70% was still derived from petroleum-based plastic. The backlash highlighted the importance of being transparent and avoiding misleading claims .

  • Neglecting the Basics: In the rush to adopt sustainable packaging, some brands overlook the primary function of packaging—to protect the product. This can lead to increased product damage, spoilage, or reduced shelf life, all of which can harm the brand’s reputation and bottom line. According to a report by McKinsey, up to 25% of the world's food supply is lost post-harvest due to inadequate packaging, which emphasizes the need for functional and protective packaging .


    Real-Life Example: In 2019, the Danish company Aarstiderne, which specialises in organic meal kits, faced a significant challenge when they switched to a more sustainable packaging solution. While the new packaging was environmentally friendly, it was not as effective in keeping the products fresh, leading to increased spoilage and customer complaints. The company had to quickly revert to their previous packaging to ensure product quality, highlighting the importance of balancing sustainability with functionality .





In conclusion, while sustainable packaging is an essential aspect of modern brand strategy, it requires careful consideration. Balancing environmental impact with functionality and cost is key to making packaging decisions that will support your brand’s success in the marketplace.

 
 
 

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